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For contrast, I think this is spot on:
For a great and frank overview of the struggles in FLOSS development and the single-developer dominance, see Ben Mako Hill’s lecture When Free Software Isn’t Better(0). Aral Balkan calls this situation trickle-down technology(1) — the false premise that enthusiasts tinkering on their own things will somehow deliver usable and meaningful FLO technology to the public. We need instead to have real funding for FLO projects designed for the general public.
wiki.snowdrift.coop/market-res…
(0) mako.cc/copyrighteous/when-fre… /by @mako
(1) aralbalkan.com/notes/trickle-d… /by @aral